Customer Service & Administrative Coordinator

Mintink Sports Cards Inc.

On-Site | Full-Time

Location: Vaughan, Ontario

Compensation

$20.00 per hour

Position Overview

Mintink Sports Cards Inc. is seeking a Customer Service & Administrative Coordinator to support customer communications, administrative processes, and employee onboarding activities across the company. This role is ideal for an organized, customer-focused individual who enjoys helping people, keeping information organized, and supporting a fast-paced team environment.

Mintink is a growing company, and this position offers opportunities to grow with the business.

Key Responsibilities

·      Answer and direct incoming communications, including phone and inboxes

·      Monitor and respond to customer inquiries received through various inboxes, website contact forms, and social media platforms

·      Maintain customer issue logs and assist with follow-up communication

·      Perform data entry and maintain company records

·      Coordinate onboarding packages, uniforms, and name tags

·      Track employee training records and policy acknowledgements

·      Maintain organized digital files and documentation

·      Prepare basic reports and administrative documents

·      Support the Operations Manager with administrative and coordination activities

Qualifications

·      Previous customer service, reception, or administrative experience preferred

·      Strong communication and organizational skills

·      Excellent attention to detail

·      Professional and customer-focused attitude

·      Proficiency with Microsoft Office

·      Ability to multitask and work in a fast-paced environment

·      Retail, eCommerce, Shopify, or collectibles experience is an asset

Work Structure

This is a full-time, on-site position based at Mintink's Vaughan HQ location.

Additional Information

This posting is for an existing vacancy. Mintink Sports Cards Inc. complies with all applicable Ontario Employment Standards Act requirements.

Reporting Structure

This position reports directly to the Operations Manager and works closely with department managers across the organization.

To Apply

Please send your resume and a brief summary of your experience to support@mintink.ca.

Social Media Coordinator

Mintink Sports Cards Inc.
On-Site | Full-Time
Location: Vaughan, Ontario

Compensation

Hourly wage range: $21-$23/hour based on experience and qualifications.

Position Overview

Mintink Sports Cards Inc. is hiring a Social Media Coordinator to support the execution of social media content, community engagement, and content creation across the company's digital platforms.

This role is responsible for day-to-day posting, content capture, basic video editing, and supporting Mintink's events, promotions, and brand initiatives. The successful candidate will be highly organized, creative, and comfortable working in a fast-paced environment.

Key Responsibilities

·      Publish content across Mintink's social media platforms

·      Create captions and social copy aligned with the Mintink brand

·      Capture photo and video content for products, events, and in-store activations

·      Create and edit short-form content for Instagram Reels, TikTok, YouTube Shorts, and other digital channels

·      Monitor and respond to comments and direct messages professionally and in a timely manner

·      Support social media coverage for events, promotions, and community initiatives

·      Maintain organized content libraries and digital assets

·      Coordinate with Marketing, Retail, and Operations teams as required

Qualifications

·      1–3 years of experience in social media, content creation, marketing, or a related field

·      Strong written communication and caption-writing skills

·      Basic photography, videography, and mobile content creation experience

·      Familiarity with content creation and editing tools such as CapCut, Canva, Adobe Express, Premiere Pro, or similar platforms

·      Strong organizational skills and attention to detail

·      Comfortable working in a fast-paced, collaborative environment

Work Structure

This is a full-time, on-site position based at Mintink's Vaughan location. Hours may include evenings and weekends based on event and content requirements.

Additional Information

This posting is for an existing vacancy. Mintink Sports Cards Inc. complies with all applicable Ontario Employment Standards Act and pay transparency requirements.

To Apply

Please send your resume and a brief summary of your experience to support@mintink.ca.

Operations Manager – Operations

Mintink Sports Cards Inc.

On-Site | Full-Time

Location: Vaughan, Ontario

Compensation

Salary Range: $60,000–$70,000 annually, plus bonus opportunities and potential for accelerated career growth aligned with company growth and performance.

Position Overview

Mintink Sports Cards Inc. is hiring an Operations Manager to oversee the daily operations of our HQ facility, including Listing, Grading, and Live Streaming departments. This role supports operational structure, workflow coordination, accountability, and communication across multiple operational teams.

The Operations Manager will work closely with department leads and senior leadership to improve operational efficiency, team communication, and cross-functional collaboration while helping build scalable systems to support Mintink’s continued growth.

Key Responsibilities

·       Oversee daily operations across Listing, Grading, and Live Streaming departments

·       Support department managers with planning, communication, and workflow coordination.

·       Provide operational reporting, updates, and performance visibility to the Director of Retail and senior leadership 

·       Support execution of company priorities and operational initiatives established by senior leadership 

·       Partner with retail and operational leadership to improve accountability, communication, and workflow efficiency

·       Ensure operational priorities, deadlines, and responsibilities are clearly communicated and executed

·       Monitor operational workflow and identify bottlenecks or process gaps

·       Support coordination between HQ operations and retail store teams

·       Reinforce operational procedures, standards, and workplace expectations

·       Support workflow improvements, operational organization, and process consistency

·       Support cross-functional coordination between operational, fulfillment, and retail teams

·       Assist with communication and collaboration across departments

Qualifications

·       Previous operations, fulfillment, warehouse, retail operations, or logistics leadership experience preferred

·       Strong organizational and communication skills

·       Comfortable working in a fast-paced and evolving environment

·       Strong attention to detail and follow-through

·       Ability to support teams, reinforce accountability, and maintain operational consistency

·       Comfortable using spreadsheets, reporting tools, and operational systems

·       Experience in collectibles, eCommerce, Shopify, fulfillment, or live selling is an asset but not required

Work Structure

This is a full-time, on-site position based at Mintink’s Vaughan HQ location. Hours may include evenings and weekends based on operational needs.

Additional Information

This posting is for an existing vacancy. Mintink Sports Cards Inc. complies with all applicable Ontario Employment Standards Act and pay transparency requirements.

Reporting Structure
This position reports directly to the Director of Retail and works closely with senior leadership across operations and retail teams.

To Apply

Please send your resume and a brief summary of your experience t support@mintink.ca.

Commerce Fulfillment Supervisor

Mintink Sports Cards Inc.
On-Site | Full-Time
Location: Vaughan, Ontario

Compensation

Hourly wage range: $21.00 – $23.00 per hour, based on experience and role scope.

Position Overview

Mintink Sports Cards Inc. is hiring a Commerce & Fulfillment Supervisor to support daily fulfillment operations, inventory movement, shipping workflow, and operational coordination across eCommerce and retail channels.

Key Responsibilities

· Support and oversee daily fulfillment and shipping workflow
· Assist with inventory organization and operational coordination
· Support operational errands and carrier drop-offs using company vehicles where required
· Reinforce operational procedures and workflow standards

Qualifications

· Previous fulfillment, warehouse, shipping, or operational experience is an asset
· Strong organizational and communication skills
· Comfortable working in a fast-paced environment
· Valid Ontario Class G driver’s licence with clean driving record required
· Must be insurable under the company’s vehicle insurance policy

Work Structure

This is a full-time, on-site position based at Mintink’s Vaughan location. Hours may include weekends based on operational needs.

Additional Information

This posting is for an existing vacancy. Mintink Sports Cards Inc. complies with all applicable Ontario Employment Standards Act and pay transparency requirements.

To Apply

Please send a brief summary of your experience to support@mintink.ca.

Commerce Fulfillment Associate

Mintink Sports Cards Inc.
On-Site | Full-Time & Part-Time Available
Location: Vaughan, Ontario

Compensation

Hourly wage range: $18.00 – $21.00 per hour, based on experience and role scope.

Position Overview

Mintink Sports Cards Inc. is hiring Commerce Fulfillment Associates to support our growing eCommerce and retail fulfillment operations. This role is responsible for picking, packing, organizing, and preparing customer orders accurately and on time.

Key Responsibilities

· Pick and pack customer orders accurately and efficiently
· Prepare shipments according to packaging and labeling standards
· Support inventory organization and operational workflow
· Follow warehouse safety procedures and operational SOPs

Qualifications

· Previous warehouse, fulfillment, or shipping experience is an asset
· Strong attention to detail and reliability
· Ability to perform physical tasks safely

Work Structure

This role is available on a full-time or part-time basis and is on-site at Mintink’s Vaughan location. Hours may include weekends based on operational needs.

Additional Information

This posting is for an existing vacancy. Mintink Sports Cards Inc. complies with all applicable Ontario Employment Standards Act and pay transparency requirements.

To Apply

Please send a brief summary of your experience to support@mintink.ca.

Retail Sales Associate

Mintink Sports Cards Inc.
On-Site | Part-Time & Full-Time Available
Locations: Vaughan & Ajax, Ontario

Compensation

$18.00 – $25.00 per hour, based on experience and role scope.

Position Overview

Mintink Sports Cards Inc. is hiring Retail Sales Associates to join our Vaughan and Ajax retail locations. This role is responsible for delivering an exceptional in-store customer experience while driving sales across sports cards, trading card games (TCGs), graded cards, and accessories.

Retail Sales Associates are the face of the Mintink brand. This position requires strong customer engagement, a sales-focused mindset, and the ability to thrive in a fast-paced retail environment.

Key Responsibilities

Sales & Customer Experience

·      Engage customers to identify needs and recommend appropriate products

·      Drive in-store sales through upselling, add-ons, and promotions

·      Build and maintain positive customer relationships

·      Educate customers on products, upcoming releases, and in-store events

Store Operations

·      Process POS transactions accurately and efficiently

·      Maintain a clean, organized, and visually appealing store

·      Assist with restocking, merchandising, and inventory support

Team & Brand Support

·      Support teammates during busy retail periods and events

·      Represent the Mintink brand and values at all times

Qualifications

·      Previous retail or customer-facing experience is an asset

·      Strong communication and interpersonal skills

·      Comfortable working in a fast-paced retail environment

·      Flexible availability, including evenings and weekends

Work Structure

This role is available on a part-time or full-time basis and is on-site at Mintink’s Vaughan or Ajax locations. Schedules will be based on store needs and employee availability.

Additional Information

This posting is for an existing vacancy. Mintink Sports Cards Inc. complies with all applicable Ontario employment standards and pay transparency requirements.

To Apply

Please send a resume and include a brief summary of your experience to support@mintink.ca.

Live Streamer

Mintink Sports Cards Inc.
On-Site | Full-Time & Part-Time Available (Evenings & Weekends Required)
Location: Concord, Ontario

Compensation

$20.00 – $60.00 per hour (hourly base plus commission), based on experience, performance, and stream results.

Position Overview

Mintink Sports Cards Inc. is hiring energetic and customer-focused Live Streamers / Breakers to join our Mintink Live team. This role is responsible for hosting live breaking streams, presenting products on camera, and engaging with customers in real time across live-selling platforms.

This is a performance-driven role that combines entertainment, product knowledge, accuracy, and customer service. Live Streamers / Breakers are expected to represent the Mintink brand professionally while delivering an engaging, trustworthy, and compliant live shopping experience.

Key Responsibilities

Live Streaming & Break Execution

·      Host live streams on Whatnot and other approved platforms under the Mintink Live brand

·      Open and present sports card and TCG products accurately and professionally on camera

·      Maintain high energy, engagement, and clear communication throughout live streams

Customer Engagement & Order Accuracy

·      Interact with customers live by answering questions and acknowledging purchases

·      Ensure accuracy in order fulfillment by matching pulled cards to customer orders

·      Maintain an organized and compliant streaming workspace

Brand Representation & Promotion

·      Represent Mintink professionally on camera and in all customer interactions

·      Promote Mintink events, services, grading, and new product releases during streams

·      Support marketing efforts through clips and highlights from live streams

Qualifications

·      Comfortable and confident on camera

·      Strong communication and customer engagement skills

·      Passion for sports cards, Pokémon, TCGs, or collectibles

·      Ability to multitask in a fast-paced, live environment

·      Availability for evenings and weekends

·      Previous live streaming, retail, or customer-facing experience is an asset but not required

Work Structure

This role is available on a full-time or part-time basis and is on-site at Mintink’s Concord location. Shifts are primarily scheduled during evenings and weekends based on live programming needs.

Additional Information

This posting is for an existing vacancy. Compensation includes an hourly base plus commission within the stated range. Mintink Sports Cards Inc. complies with all applicable Ontario employment standards and pay transparency requirements.

To Apply

Please send your resume and a short video introduction (1–2 minutes) to support@mintink.ca.
Use the subject line: Mintink Live Streamer Application.

Listing Specialist

Mintink Sports Cards Inc.
On-Site | Part-Time & Full-Time Available

Compensation

$18.00 – $25.00 per hour, based on experience and role scope.

Position Overview

Mintink Sports Cards Inc. is seeking a Listing Specialist to support our inventory and eCommerce operations. This role is responsible for entering, updating, and maintaining accurate product listings across internal systems and sales platforms.

This is a basic data entry role that requires consistency, attention to detail, and the ability to follow documented workflows and standards. The Listing Specialist plays an important role in maintaining clean, organized, and accurate product data that supports day-to-day operations.

Key Responsibilities

Product Listing & Data Entry

·      Create and update product listings using provided templates and guidelines

·      Enter accurate product information including titles, descriptions, pricing, SKUs, and categories

·      Maintain consistency and accuracy across listings and internal systems

Data Accuracy & Quality Control

·      Follow established naming conventions and listing standards

·      Perform basic quality checks to ensure data accuracy and completeness

·      Correct errors or inconsistencies as identified

Workflow & Task Execution

·      Complete assigned listing tasks efficiently and accurately

·      Follow structured, repeatable workflows with minimal supervision

·      Communicate clearly if information or instructions are unclear

Qualifications

·      Comfortable performing data entry and repetitive tasks

·      Strong attention to detail and accuracy

·      Basic computer skills and ability to follow structured processes

·      Ability to work on-site and meet scheduled hours

·      Prior data entry, retail, or inventory experience is an asset but not required

Key Performance Indicators (KPIs)

1.        Accuracy of product listings and entered data

2.        Adherence to Mintink listing standards and workflows

3.        Task completion volume and timeliness

4.        Low error rate requiring rework

Work Structure

This role is available on a part-time or full-time basis and is on-site at a Mintink location. Scheduling will be discussed based on availability and business needs.

Additional Information

This posting is for an existing vacancy. Compensation is within the stated hourly range. Mintink Sports Cards Inc. complies with all applicable Ontario employment standards and pay transparency requirements.

To Apply

Please send a resume and a brief summary of your experience to support@mintink.ca.