Turn Your Passion Into a Profession

Location: Concord, Ontario (On-site)

Type: Full-Time

Core Qualifications & Experience Requirements

Must-Haves:

• 2–4 years of experience in videography with a strong emphasis on social media and branded content
• A strong portfolio or demo reel showcasing social-first video content (Instagram Reels, TikTok, YouTube Shorts, and long-form)
• Podcast and OBS production
• Proven experience producing commercial video content for products, events, or retail
• Ability to concept, shoot, and edit independently and quickly
• Experience creating content in a high-speed, deadline-driven environment
• Passion for sports, trading cards, collectibles, or adjacent pop culture communities

Preferred Education:

• Degree or diploma in Film Production, Digital Media, Communications, or related field
• Relevant certifications in cinematography, post-production, or digital marketing are an asset

Technical & Software Proficiency:

• Video Editing & Production Tools:Adobe Premiere Pro (essential)
• After Effects (for motion graphics, transitions, lower thirds)
• CapCut or mobile-friendly apps (for fast-turn social media cuts)

Design & Media:

• Photoshop & Illustrator (for thumbnails, overlays, etc.)
• Canva (quick social formatting)
• Lightroom (for content photography touch-ups)
• Gear Knowledge: Experience operating DSLRs/mirrorless cameras, gimbals, and on-site lighting/audioFamiliarity with livestream gear (i.e., OBS, stream decks) is a major bonus

Strategic & Soft Skills:

• Strong understanding of social media formats, storytelling styles, and pacing (especially TikTok, Instagram Reels, YouTube Shorts)
• Can develop content ideas that drive engagement, branding, and conversions
• Excellent time management with the ability to turn around edits same-day
• Collaborative spirit but comfortable working independentlyReliable, resourceful, and highly adaptable to shifting priorities

Additional Requirements:

• Proof of past work is mandatory (portfolio, social media links, or brand campaigns)
• References required to verify work ethic, creativity under pressure, and reliability
• Must be able to work evenings or weekends occasionally during major product launches or live events

Location: Concord, Ontario (On-site)

Type: Full-Time

Must-Have Qualifications:

• 1–3 years of experience in social media management, digital marketing, or content coordination
• Strong copywriting and caption-writing skills tailored for platforms like Instagram, TikTok, X (Twitter), Facebook, and YouTube
• Demonstrated experience in scheduling and managing content calendars using tools like Later, Buffer, Hootsuite, Sprout Social, or native schedulers
• Understanding of best practices for timing, engagement optimization, and hashtag strategy
• Ability to write in a brand’s tone of voice and adjust messaging for different audiences
• Experience collaborating with content creators, videographers, and designers

Preferred Education:

• Bachelor’s degree or diploma in Marketing, Communications, Journalism, Media Studies, or a related field
• Additional certifications in digital marketing or copywriting are a plus

Technical & Software Proficiency:

• Social Media Tools:Proficiency in Later, Meta Business Suite, Canva, and TikTok Creator Tools
• Experience using Google Sheets/Docs to manage content calendars
• Familiarity with basic analytics tools (Instagram Insights, Meta Analytics, TikTok Analytics)

Content/Visual Tools (Basic level preferred):

• Canva (for quick turn graphics or resizing stories/posts)Light photo or video editing tools (e.g., CapCut, Adobe Express, or in-app editors)

Copywriting & Communication Skills:

• Strong command of social-first copywriting: short-form, punchy, and engaging
• Ability to adapt copy for different tones (hype, informative, community-driven, promotional)
• Experience writing for campaigns, product launches, giveaways, and live events
• Knows how to write CTAs that convert followers into customers

Soft Skills & Additional Requirements:

• Extremely organized and detail-oriented with the ability to manage multiple channels and deadlines
• A natural multitasker who thrives in a high-energy, fast-moving environment
• Must be a team player who can take direction but also bring fresh, self-initiated ideas
• Passion for sports, collectibles, trading cards, or pop culture communities is a huge plus
• Portfolio of past work (e.g., social handles managed, sample posts or campaigns) required
• References required to confirm reliability, content quality, and collaborative style
• Must be located within commuting distance to Concord, ON and able to work on-site

Location: Vaughan / Concord, Ontario (On-site)

Type: Full-Time or Part-Time

Key Responsibilities:

• Drive in-store sales by actively engaging customers, identifying needs, and recommending the right products—whether it’s a hobby box, graded card, or a kid’s first Pokémon pack
• Greet every customer with energy and excitement, creating a warm and welcoming environment
• Build and maintain strong customer relationships through knowledgeable service, active listening, and consistent follow-up
• Educate customers about current products, upcoming releases, and live events
• Handle POS transactions with accuracy and efficiency while promoting add-ons, bundles, or promotions
• Maintain a clean, organized, and visually appealing store environment, with attention to merchandising and display standardsCollaborate with the team during busy retail periods, live breaks, or trade nights—jumping in wherever needed
• Be a Mintink brand ambassador: represent the culture, values, and excitement of the hobby community every day

Must-Have Qualifications:

• 1+ year of experience in retail sales or customer-facing roles
• A natural ability to sell, upsell, and connect with customersStrong communication and interpersonal skills—you know how to start a conversation and close a sale
• High energy, positive attitude, and passion for trading cards, TCGs, sports, or collectiblesComfortable in a fast-paced, high-traffic environment with quick decision-making
• Flexible availability, including evenings, weekends, and during live in-store eventsComfortable learning product knowledge quickly and communicating it clearly to customers
• Able to work on your feet for extended periods and help with restocking/lifting as neededReliable transportation to and from our Concord, ON location

Bonus Points For:

• Familiarity with sports cards (NBA, NHL, MLB, NFL) and/or TCGs like Pokémon, Yu-Gi-Oh!, One Piece, MTG, Lorcana
• Experience working in a collectibles, comic, or specialty retail store
• Confidence on camera or during livestream events (TikTok Live, Whatnot, IG Stories)Knowledge of POS systems and inventory tools

Location: Vaughan / Concord, Ontario (On-site)Type:

Full-Time & Part Time

Key Responsibilities:

• Oversee the daily operations of the retail store, ensuring the store runs smoothly, efficiently, and profitably
• Lead and coach the sales team to deliver top-tier customer service, product knowledge, and a sales-first mindset
• Drive sales performance through team motivation, training, and identifying daily revenue opportunities
• Manage inventory flow, including receiving, restocking, shrink control, and product merchandising
• Maintain visual standards across displays, featured products, trade night set-ups, and seasonal promos
• Create and enforce SOPs (Standard Operating Procedures) that ensure consistency in customer experience, cleanliness, security, and operations
• Collaborate with leadership on promotional campaigns, new product launches, and in-store eventsHandle store scheduling, task delegation, staff development, and performance check-ins
• Promote a positive, inclusive, and accountable culture within the store
• Ensure the team is trained and confident in selling high-value trading cards, hobby boxes, and collectibles
• Act as the primary point of contact for escalated customer issues or complex sales

Must-Have Qualifications:

• 2–5+ years of retail management or assistant management experience (specialty or boutique retail preferred)Proven ability to manage, motivate, and lead a team toward sales and service targets
• Strong understanding of retail operations, including opening/closing procedures, scheduling, inventory systems, and merchandisingExperience with POS systems, retail metrics, and KPI analysisHighly organized with a proactive mindset for problem-solving and process improvement
• Ability to create, implement, and uphold SOPs that support a consistent and scalable retail experience
• Excellent interpersonal, communication, and conflict resolution skills
• Availability to work evenings, weekends, and during peak events
• Located within commuting distance to Concord, Ontario, and available to work on-site full-time

Nice-to-Haves:

• Knowledge or passion for sports cards, TCGs (Pokémon, Yu-Gi-Oh!, MTG), LEGO, and collectiblesExperience managing a retail store during events, product launches, or live activationsFamiliarity with retail reporting tools and inventory management software
• Experience hiring, training, or building teams in a startup or scaling retail environmentStrong eye for visual merchandising and understanding of customer flow and product placement

Location: Concord, Ontario (On-site)

Type: Full-Time or Part-Time (Evenings & Weekends Required) 

Key Responsibilities:

• Host engaging live streams that entertain, inform, and most importantly—sell products (cards, slabs, packs, boxes, merch, etc.)
• Use your sales experience to move inventory, upsell, and build urgency during drops, auctions, and giveaways
• Actively engage with live viewers—shouting out names, answering questions, and creating a welcoming, energetic stream environmentSpeak confidently about sports, TCGs, and collectibles with product knowledge and charisma
• Work closely with the content, retail, and logistics teams to prepare product, pricing, and live show flowEnsure accuracy during pack openings, card reveals, and order fulfillment
• Maintain professionalism and brand voice, even under pressure or high-volume activityMust-Have Qualifications:Prior live streaming experience is required (TikTok, Whatnot, Twitch, IG Live, etc.)
• Proven sales experience, ideally in a fast-paced or customer-facing role (retail, e-comm, auctions, live sales)
• High energy, quick wit, and a passion for connecting with people on camera
• Must be comfortable and confident performing live, often unscripted and for long durationsStrong knowledge of or interest in sports cards, Pokémon, Yu-Gi-Oh!, MTG, and other collectibles
• Able to work evenings and weekends, especially during major releases or live events
• Must be located within commuting distance to Concord, Ontario, and able to work on-site in our studioBonus Skills (Nice-to-Haves):Experience selling on Whatnot, TikTok Shop, or other live commerce platforms
• Familiarity with the Mintink brand or previous stream personalities in the collectibles space
• Ability to work with in-house video teams, live camera setups, and stream tech (OBS, mics, lighting)
• Fluent in English; bilingual is a plus for broadening audience reach

Location: Concord, Ontario (On-site)

Type: Full-Time

Key Responsibilities:

• Source, evaluate, and purchase sports cards, TCG (Pokémon, Yu-Gi-Oh!, MTG, etc.), and collectibles for resale
• Assess the grade-worthiness of raw cards using deep knowledge of grading standards (PSA, BGS, CGC)
• Work directly with grading companies to prepare, submit, track, and process graded card orders
• Maintain detailed records of submissions, returns, and values associated with inventory flow
• Stay current on market trends, pop reports, card prices, and demand shifts across multiple categories
• Help evaluate trade-ins, walk-ins, and customer collections, providing fair value assessments
• Support the buying strategy for both retail and online platforms (eBay,Mintink.ca, shows, etc.)
• Ensure authenticity, condition, and legitimacy of all acquired items through careful inspection and vetting
• Collaborate with leadership to plan high-value acquisition budgets and inventory targets
• ttend card shows, industry events, and live stream nights to build sourcing relationships
• Must-Have Qualifications:2+ years of hands-on experience in the sports card or TCG industry—preferably with card grading or buying/selling experienceStrong understanding of grading standards, surface/centering/corner/edge evaluation, and what constitutes a PSA/BGS/CGC 9 or 10Proven ability to assess market value and make confident purchasing decisions
• Experience submitting to grading companies (PSA, BGS, CGC, SGC) with strong tracking habitsFamiliarity with modern & vintage cards (sports and TCG), memorabilia, and sealed productDetail-oriented with a high degree of accuracy, especially in handling expensive or sensitive items
• Strong communication skills and a customer-first mindset, particularly when working with sellers or during trade evaluationsLocated in or near Concord, Ontario and available to work on-site full-time

Nice-to-Haves:

• Experience with high-end memorabilia, autographs, jerseys, or authenticated collectibles
• Comfortable being on camera during grading reveals, card discussions, or live acquisitions
• Familiar with tools like Market Movers, Card Ladder, eBay comps, 130point, or Alt ValueNetwork of personal or dealer relationships in the hobby
• Experience creating or following standard operating procedures (SOPs) around authentication or procurement
• Familiarity with retail or ecommerce platforms (Shopify, eBay, POS tools)

Requirements:

• Previous experience in shipping, logistics, or warehouse roles preferably with 2+ years in supervisor capacity.
• Knowledge of shipping carriers, shipping software (Shopify, eBay, WhatNot must have), and tracking systems.
• Familiarity with customs regulations and import/export documentation.
• Strong organizational and time management skills.
• Attention to detail and commitment to accuracy in shipping and inventory management.
• Physical stamina to lift and move heavy boxes or packages when necessary.
• Excellent communication and interpersonal skills.
• Ability to travel during day (package drop offs) and to events as needed.
• 40 hours per week, variable schedule based on business needs.
• Must have vehicle & a valid G driver's license

Duties:

• Daily management of shipping orders via eBay, WhatNot, Shopify for same day processing and drop off to carrier locations.
• Daily review of customer messages as it relates to shipping orders, via various platforms, with professional responses.
• Daily shipping team work flow management (picking, sorting packing and shipping)
• Daily communication with internal teams and customers while escalating issues to management for resolution Daily pursuit of zero errors within internal process flows, requires team work and leadership.