Estimated Time of Arrival
Estimated time on any parcel within Canada is 1 - 8 business days & up to 14 business days for items shipping to the US.
Customers who purchased within Canada should not expect to pay additional shipping fees. Customers living in the US may be charged duties based on the laws within your State.
Customers who experience longer delays then stated above are encouraged to email firstname.lastname@example.org with the appropriate order details so a member of our team can assist you with a timeline or to help resolve the issue with the parcel service.
All packages that sent out are carefully handled in the appropriate packaging. We take great pride in making sure your product gets to you in the exact condition we sent it in. If your package has incurred any damage in transit, its likely due to an issue with the Parcel Service and customers are encouraged to take this up directly with the Parcel Service if there any are signs of damage to the packaging. For conditions related to items inside the package, customers are encouraged to email email@example.com with appropriate photos and order details so a member of our team can assist you with an appropriate resolution.
Pre-order cancellations/quantity reduction policy
Cancellation and/or Reduction in Quantities of all Pre-Orders for Sports Card Products, Trading Card Game Sealed Product, and other Collectible/Randomized Card Products are NOT Permitted, as all Pre Order products are allocated for “limited time” and available on a “first-come, first-served basis” while quantities last. All items purchased during the “Pre Order” window are Final Sale!
Release date delays can occur in some instances related to product allocations, production or distribution factors and other logistics that are completely out of our control. For any products that are delayed as a result of this will NOT serve as any reason to circumvent this policy.